Did you know the average business gets 15 to 20 calls a day? That might not seem like a lot, but when you have a small team, answering the phone can turn into a full-time job. You don't want to turn customers away, but you also can't spend the... (Read More)
Is data security, online privacy and identity theft a top concern for your business? If it’s not, it should be. Cybercrime is on the rise. More than ever, hackers are successfully stealing information and using it to commit identity theft and... (Read More)
A survey conducted by Pew Research earlier this year found that about 85% of Americans have a smartphone.
Ever since the iPhone and the Android hit the market, communications have been turned upside down. What used to require a computer, a cable... (Read More)
If you want your business to thrive, it's crucial you implement the latest technologies, including cloud access, plenty of data storage and a communications system that makes fielding customer complaints (and staying in touch) easy and... (Read More)
The cloud is here to stay. A 2020 survey conducted by Statista found that about 50% of all corporate data is stored online, and that number is expected to increase exponentially.
If your business has already transitioned to a remote or hybrid... (Read More)
As the owner of a small- or medium-sized business, its crucial customers can reach you. That's especially true today, with many teams spread all over the country and world.
If you're tired of using your personal phone to handle daily business... (Read More)
Strong and reliable internet access has never been more important. Over the course of the last year, many businesses have packed up and left the office, transitioning to remote work or a hybrid model.
If your team is spread out all over the... (Read More)
How fast is your businesses' internet connection? If your team members regularly complain about load times or timed-out web pages, it may be time to consider an upgrade.
Slow internet isn't just annoying. It can prevent you from providing quality... (Read More)
If your business uses the internet for any of its day-to-day functions, you've undoubtedly heard the term WAN, but do you know what WAN is? Since we're often asked this question, we thought it'd be good to provide a brief overview and explanation... (Read More)
Now that the majority of Americans are working from home, it's important to consider cloud computing. This relatively new technology, made possible by broadband internet and mobile streaming, allows team members to access company data, software and... (Read More)